Terms of Service
These terms cover the purchase and use of a CasaFinder licence. Read alongside the End User Licence Agreement (which governs running the software itself) and the Acceptable Use Policy (which governs how it reads listing sites) — together the three, plus the Privacy Policy, are the complete agreement between you and us.
Who we are
CasaFinder is operated by [Trader name — to be added before launch], [Trading address — to be added before launch]. Contact: [contact email — to be added before launch].
What you are buying
A CasaFinder licence is a one-off payment of £25, not a subscription — updates keep coming with no renewal to think about — the app keeps working either way. It unlocks the desktop application: local multi-portal scanning, filtering, scoring, the browse/rating interface, and Telegram notifications.
You are paying for the software itself — not for property listings, a data feed, or any third-party API access. The app reads publicly available listings directly from your own computer (see the Acceptable Use Policy), and if you use an AI-powered scoring mode, that runs on your own account with whichever provider you choose (see the End User Licence Agreement). Neither is something we supply or can guarantee.
Payment and licence delivery
Payment is processed by Stripe. On successful payment you receive a signed licence file and a link to download the application. We do not see or store your card details.
Your right to cancel, and our refund promise
Under the Consumer Contracts Regulations 2013, you normally have 14 days from purchase to cancel a distance-selling contract for a full refund. Because a CasaFinder licence is digital content delivered immediately, at checkout you must expressly tick a box stating: “I consent to immediate supply of this download and understand I lose my right to cancel once it starts.” Ticking that box waives the automatic 14-day cancellation right, as the law allows for an instant download — the purchase cannot proceed without it.
That statutory waiver is not the end of the story. Separately and voluntarily, we promise a full refund, no questions asked, within 30 days of purchase — just email [contact email — to be added before launch]. This refund window stands regardless of the checkout checkbox above; the two are deliberately independent, and ticking the box only ever affects the statutory 14-day right, never this one.
Service availability
CasaFinder reads listings from third-party websites that we do not control. Those sites can change their page structure, introduce new anti-automation measures, or block access outright at any time, for reasons entirely outside our control. We do our best to keep the app working against changes like this, but we cannot guarantee continuous compatibility with any specific source, and a source becoming unreadable is not a defect in the software we sold you.
Support and updates
We provide reasonable email support at [contact email — to be added before launch] and ship updates to keep the app working as portals change. Support and updates are provided on a best-efforts basis, not as a guaranteed service level.
Changes to these terms
If we change these terms materially, we will update the date above and, where we hold your email address, tell you directly.